Terms & Conditions

We are BARC (Pembrey) Limited, trading as Pembrey Circuit, Pembrey Performance Driving School and Pembrey Catering Services (Registered number: 2390752). Our premises are at BARC Pembrey, Pembrey Circuit, Pembrey, Carmarthenshire, SA16 0HZ and our registered office is at Thruxton Circuit, Andover, Hampshire, SP11 8PN. Our VAT number is 673972391. We are committed to ensuring that all of our customers enjoy their experiences and visits. To ensure there is no misunderstanding with regard to purchase or participation of any activity, please read the following information carefully. Call us on 01554 891042 if there are any issues you would like to discuss.

This page (together with our Privacy Policy), tells you information about us and the legal terms and conditions (Terms) on which we sell any of the Goods listed on our website to you.

We are committed to providing you with Terms which are easy to understand and which are fair to you. Your statutory rights are not affected by anything contained in these Terms. For more information on your legal rights, contact your local Trading Standards Office or Citizens Advice Bureau or any equivalent organisation in your country.

These Terms will apply to any contract between us for the sale of Goods to you (Contract). Before ordering any Goods from our site please read these Terms carefully and make sure that you understand them. Please note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to order any Goods from our site. You should print a copy of these Terms for future reference. The Terms will also be made available for you to download.

We amend these Terms from time to time. Every time you wish to order Goods, please check these Terms to ensure you understand the terms which will apply at that time.

These Terms, and any Contract between us, are only in the English language.

WARNING: MOTORSPORT CAN BE DANGEROUS

Pembrey Circuit is a live race circuit and motorsport venue. The use of the venue and the activities undertaken there, by their very nature, carry an element of risk. In spite of the organisers taking all reasonable precautions, accidents can and do happen. In respect of these, you are present at your own risk.

HOW WE USE YOUR PERSONAL INFORMATION

We only use your personal information in accordance with our Privacy Policy. Please take the time to read our Privacy Policy, as it includes important terms which apply to you.

CONTACTING US

If you wish to contact us for any other reason, including because you have any complaints, you can contact us by:

• Email: pembrey@barc.net
  
• Telephone: 01554 891042

HOW TO PAY

You can pay for items on our site using any one of the following methods: We accept the following debit or credit cards: Visa, Mastercard and Maestro. When you use a credit/debit card you confirm that the card being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery. If you are a customer whose credit/debit card is not denominated in Sterling or Euros, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. In order to offer you Klarna’s payment methods, we might in the checkout process pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.

TERMS AND CONDITIONS OF WEBSITE USE

These Terms and Conditions of Website Use ('Terms') apply to your use of the Pembrey website located at www.pembreycircuit.co.uk. Please read these Terms carefully.

The Terms incorporate:

• Our Privacy Policy which sets out the terms on which we process any personal data we collect from you, or that you provide to us; and
• Our Cookie Policy, which sets out information about the cookies on our Sites.

These Terms along with our Privacy Policy and Cookie Policy constitute a legally binding agreement between you and us. By accessing or using our Services, you agree that you (or your parent or legal guardian) have read, understand, and are bound by the terms and conditions set forth herein. IF YOU (OR YOUR PARENT OR LEGAL GUARDIAN) DO NOT AGREE TO THESE TERMS OR OUR PRIVACY POLICY, PLEASE DO NOT USE OR ACCESS THE SERVICES.

WEATHER

We try to run the majority of events at times of the year when they will not be adversely affected by the weather. In the event of snow, ice, fog or heavy rain the event may be cancelled or be restricted, but we will usually continue to operate where it is safe to do so. Pembrey Circuit ONLY will decide whether to run the event, stop for a period of time or cancel it completely. We will not cancel an event in advance on the basis of a poor weather forecast as they are often unreliable and Pembrey’s weather system is often different to nearby locations. As such, a bad weather forecast is not an acceptable reason for you to cancel your event. If you do not attend as scheduled on a day that operates you will lose your experience completely. If your driving is cut short because of bad weather, you will be able to return on another day to complete the balance of your experience. Refunds will not be given.

COMPLAINTS

Our aim is to give customers enjoyable and memorable experiences at all of our events. However, if there is anything about your experience with us that you are unhappy with, please discuss it with the senior manager in attendance on the day [please ask at registration to see this person]. We will be available to discuss your complaint and if possible remedy the issue on the day of your visit. It is very difficult to resolve issues after an event, when you are no longer at the venue. As such, any complaints or issues regarding your experience at any event will be dealt with fairly ONLY on the day of your visit. We regret that we cannot enter into correspondence or discussions regarding complaints after you have left the venue.

Pembrey's Performance Driving School

Pembrey Circuit is an FIA-licenced motorsport venue and as such meets all the requirements laid down by the governing body of motorsport in the UK, (Motorsport UK). We operate with full third-party public liability insurance cover. All the instructors are qualified and licenced by the Association of Racing Drivers Schools (ARDS), a body recognised by Motorsport UK.

WHO CAN PARTICIPATE

All participants on experiences must: 1. Hold a valid UK, EU, US, Australian or other recognised full driving licence for a manual car. 2. Sign an indemnity before taking part in any activity 3. Attend the briefing 4. Be fluent in English. If the instructor is concerned about the customer's ability to understand and react to verbal instruction, the instructor can immediately stop the drive. 5. Due to the nature of our driving experiences and the cars we use, they are not suitable for drivers who are deaf or have a physical disability that requires special equipment to control and drive the car. We are also unable to offer driving experiences to blind people. If you are at all unsure about the suitability of someone to drive at Pembrey, please call to discuss. MINIMUM REQUIREMENTS Minimum age: 18 but must hold a full driving licence. Some participants who fall within the age guidelines may have very long or short legs for instance and find it impossible to drive. We may only be able to determine your suitability to drive when you are actually here on the day and can try the actual vehicle. If you are unable to safely or comfortably drive a vehicle, we will do our best to find you an alternative vehicle on the day.

PURCHASING A DRIVING EXPERIENCE

Pembrey Performance Driving School gift vouchers can only be purchased online via our website as outlined above in the “How to pay” section of these terms and conditions. Once an experience voucher has been purchased the purchaser will receive a gift voucher in the post in their name or the name of the voucher recipient.

BOOKING YOUR DRIVING EXPERIENCE

Once you have received your physical voucher the Circuit Office must be contacted on 01554 891042 to activate the voucher for your experience date to be chosen and booked. You will then receive a dated voucher in the post for your chosen date and time along with information about your experience.

Once your course is booked, Pembrey allocates your experience slot and covers the associated costs for the appropriate vehicles and instructors. We require you to arrive in plenty of time (at least 15 minutes before the start of your course).

All participants will receive a pre-event briefing. This may take place in the vehicle on your familiarisation laps with your instructor. Failure to attend a briefing or being late may result in you not being able to participate in the experience. We reserve the right to refuse an experience to anyone who is deemed in our opinion to be under the influence of alcohol or drugs.

All attendees must abide by the experience rules and regulations as described in the briefing. They must drive in a manner as instructed and where relevant no more than the specified rev limit. We reserve the right to stop the experience if we feel a customer is driving in a potentially dangerous manner. They will be unable to complete their course if any car is damaged whilst they are in control and will not be able to claim a refund.

If you decline to drive a car that you have booked to drive as part of your experience, we are under no obligation to replace it with another model or refund any monies but will consider a request for a possible alternative.

Please be aware that on an experience day, we may need to replace the car you have booked to drive with another model. In these circumstances, we will offer a model of equal or superior performance and flag up this change to you beforehand. Where required, helmets/safety equipment must be worn, no exception will be made.

EXPERIENCE GIFT VOUCHERS

• Gift Vouchers are normally valid for 9 months from date of purchase or until 30th October that year. The chosen activity must be undertaken within the 9-month period.
• Gift vouchers can be refunded for up to two months (eight weeks) after purchase subject to a £25 charge. After that time the vouchers are not refundable in any circumstances.
• Gift Vouchers cannot be extended. It is the recipient's responsibility to understand the valid period, operating days within that time and to plan accordingly to use it before the valid period expires. Operating days will be advised on our website and will be updated throughout the year. Otherwise, please call our office to ask for an up-to-date list.
• Gift vouchers can be exchanged for higher value vouchers with the difference in price being paid. If you exchange for a lower value voucher a £25 charge will be made and the balance refunded.
• Gift vouchers can be transferred to other people at the discretion of Circuit management.
• Any refund will be made to the purchaser and not the voucher holder.
• The voucher must be returned before a refund is given.

CANCELLATION OF BOOKED DATE

Pembrey Performance Driving School operates a cancellation policy and offers its customers the opportunity to change their booked experience date. Once a date has been booked it can be moved only once and only if the change of date is made more than two weeks before the original booked experience date. You will not be able to change your booking if you are within two weeks (14 days) of the original booked experience date. You may be able to send someone else in your place but this is at the discretion of Circuit Management. NO SHOWS You will forfeit the entire course fee if you fail to attend on the day and time of your booking.

GENERAL INFORMATION

All experiences are run on specific dates during the year. Third-party insurance is included in the cost of the experience. Animals are prohibited on or around the circuit and airfield. Young children are allowed in and around all the relevant buildings but must be supervised at all times. You are welcome to film from all the normal public enclosures. Pembrey Circuit is constantly trying to improve and upgrade their experiences. As such your experiences and the vehicles used may differ from that described in the brochure.

CIRCUIT DRIVING EXPERIENCES

Circuit driving experiences operate between March and November, primarily during the weekends. We do not operate the circuit driving experiences in December or January. Due to popular demand, we advise booking as early as possible in advance to increase your choice of dates. Drivers - please note that there may be some waiting between the cars you drive. There is no charge for spectators.

CLOTHING

You'll be spending a lot of time outside so wear appropriate clothing but when driving you must wear long trousers, long-sleeved top and thin-soled narrow shoes. The pedals in racing cars are very close together. Helmets, wet weather suits and a limited number of racing boots are available to use at the event but if you have your own you are welcome to wear them.

Pembrey Tracdayz

WHO CAN PARTICIPATE

All participants on Tracdayz must:

1. Hold a valid recognised full driving or MSUK/ACU competition licence for the required discipline.
2. Sign an indemnity before taking part in any activity
3. Attend the briefing
4. Be fluent in English. If the instructor is concerned about the customer's ability to understand and react to verbal instruction, the instructor can immediately stop the drive.

If you are at all unsure about the suitability of someone to drive at Pembrey, please call to discuss.

MINIMUM AGE

• Minimum age: 21 but must hold a full driving licence for the required discipline. • MSUK/ACU competition licence holder at the discretion of the Circuit Management.

BOOKING A TRACK DAY

Pembrey Circuit Tracdayz are bookable online via our website. Once purchased you will receive an email confirming your booking as being received by the Circuit.

ON THE DAY

Track Day participants must produce a full valid UK Driving Licence or MSUK/ACU competition licence during signing on. All participants will have a wrist band placed on their wrist and a vehicle number sticker to be displayed on the right-hand rear of their car/front fairing of the motorcycle. There will be a pre-event briefing which all participants must attend. Failure to attend a briefing or being late may result in you not being able to participate in the Track Day or may result in you missing significant track time. We reserve the right to refuse circuit access to anyone who is deemed in our opinion to be under the influence of alcohol or drugs.

All attendees must abide by the Track Day rules and regulations as described on the website and in the briefing. Attendees must drive in a manner as instructed and where relevant no more than the specified rev limit. We reserve the right to stop a participant’s Track Day if we feel they are driving in a potentially dangerous manner. Participants will be unable to complete their Track Day if their vehicle is damaged whilst they are in control and will not be able to claim a refund.

CLOTHING

During participation attendees shall wear clothing suitable for their discipline as laid down in the Track Day regulations.

CANCELLATION

Pembrey Circuit operates a cancellation policy and offers its customers the opportunity to change their booked Track Day date. Once a date has been booked it can be moved only once and only if the change of date is made more than two weeks before the original booked experience date. You will not be able to change your booking if you are within two weeks (14 days) of the original booked experience date.

TRACK DAY OPERATING TIMES

Track days operate between March and November, primarily during the weekends. We do not operate the Track Days in December or January. Due to popular demand, we advise booking as early as possible.

NO SHOWS

You will forfeit the entire Track Day fee if you fail to attend on the day and time of your booking.

PADDOCK BIKES

The use of paddock bikes, electric scooters, quad bikes etc is forbidden.

Pembrey Race Events

Pembrey normally hosts fifteen race weekend meetings each year.

ENTRY POLICY

It is a condition of entry to any race event at Pembrey that you are in receipt of a valid ticket for the event.

Tickets can be purchased in advance from our website pembreycircuit.co.uk. They are also available to purchase at the gate on the day of the event by card or cash payment.

This ticket will be scanned on your entry to the circuit to confirm its validity.

No animals are admitted to the venues, car parks or campsite, except service dogs with prior notice.

Please keep your ticket safe and in good condition

Pembrey may refuse admission and/or remove persons from the venue if, in Pembrey Circuit’s opinion, they represent a security or safety risk or a nuisance or other detriment to the Event or any Pembrey Circuit employee. Pembrey Circuit staff may conduct security searches to ensure the safety of persons at the Event.

Proof of identity may be required in order to gain access to the venue. Pass-outs and readmission to the venue shall be granted at the Circuit’s discretion.

Children 15 and under are not permitted in the Circuit unless accompanied by an adult.

RACE EVENT TICKET CANCELLATION POLICY

The ticketholder shall be entitled to a refund or exchange in respect of this ticket if the Event is cancelled in its entirety prior to the commencement of the Event for reason(s) that are within the reasonable control of Pembrey Circuit. If the Event is cancelled or otherwise changed for reasons that are beyond Pembrey Circuit’s reasonable control including, but without limitation, compliance with any law or governmental order, rule or restrictions, adverse weather, fire, disease, war or terrorist activity, commotion, acts of God, strikes or other industrial action, breakdown of plant, machinery or any failure of gas, water service, electricity or similar supplies, then Pembrey Circuit shall in such circumstances have no liability to the ticketholder for any loss or damage suffered as a result of such cancellation or other change.

GENERAL RACE MEETING TERMS & CONDITIONS

These terms and conditions are governed by the laws of England and subject to the exclusive jurisdiction of the English courts. Ball games are prohibited inside the venue. Drones/UAVs are not permitted for use on any event day. The use of photographic equipment is allowed for private non-commercial purposes only. Any other recording or transmission of audio, visual or audio-visual material or any information or data by any method in any media relating to the Event or any part of it is prohibited. The ticketholder hereby assigns to Pembrey Circuit (by way of present assignment of future rights) the copyright in any audio, visual or audio-visual materials produced by the ticketholder at the Event. Pembrey Circuit, the organiser and authorised third parties may record or make audio, visual or audio-visual recordings of the Event and the ticketholder hereby consents to the use of his or her likeness, image and/or voice within such recordings free of charge. For security purposes CCTV cameras are in use in and around the venue and you agree that Pembrey Circuit may use or pass onto any relevant authority any recordings for use in any proceedings. Camping is allowed only within designated areas and on purchase of an official Camping ticket. Any tents pitched and caravans parked outside the proper designated areas will be removed. Barbecues and portable cooking appliances are only permitted within the designated campsite areas. Open fires and fire pits are not permitted. Portable viewing platforms are not permitted.

Glass bottles or other glass objects are not permitted anywhere within the venue. The use of paddock bikes, electric scooters, quad bikes etc is forbidden. Noise levels may be very loud within the venue. You are advised to wear hearing protection during races to reduce the risk of hearing damage.

Your ticket is and remains at all times the property of Pembrey Circuit. The ticketholder shall not: (a) use, offer or apply the ticket as a prize or in any other manner in a lottery or competition or for any other promotional, advertising or commercial purpose; or (b) sell, resell, donate, transfer or in any way dispose of the ticket to any person/entity via any media (including without limitation on the internet) for the purpose of commercial gain or otherwise.

A 20mph speed limit is in operation at all times in public and paddock areas. Spectator parking is available on the raised spectator banks. Once a vehicle is parked this must remain in situ until customers decide to exit the venue.

At larger, busier meetings car parking may be situated on the outside of the circuit perimeter whereby a park and ride system may operate.

These terms and conditions replace all previous information and come into effect as from November 2024.